WHAT HAPPENS WHEN WE RECEIVE YOUR ORDER

We aim to have your products delivered as soon as possible. Your order will be carefully packed, fulfilled and promptly posted. Once posted you will receive a confirmation email with your tracking number.

All orders are shipped via Australia Post.

IMPORTANT: Please make sure your delivery address is correct and contains any relevant information we may need to get your order to you in the fastest way possible.
Once posted we are unable to make any changes to address details. This will impact delivery time and possible loss of item. If an item is returned to us, an additional postage fee will apply to have the item re-shipped to the correct address.

Orders are typically processed within 24-48 hours. 

INTERSTATE
SHIPPING WITHIN AUSTRALIA (excluding WA & NT)

Standard Shipping (estimated 5-7 business days) - FREE
Express Shipping (estimated 2-3 business days) - $15.00 AUD 

INTERSTATE
SHIPPING to WA & NT

Standard Shipping (estimated 5-7 business days) - $5.00 AUD 
Express Shipping (estimated 2-3 business days) - $20.00 AUD 

INTERNATIONAL SHIPPING
NEW ZEALAND 

Standard Shipping (estimated 12-14 business days) - $15.00 AUD
Express Shipping (estimated 7-10 business days) - $20.00 AUD

Estimated delivery times above are a guide only and may vary, we recommend you visit the Australia Post website (International delivery times) for the most up to date transit times to each country. 

ADDITIONAL NOTES:

For all deliveries to New Zealand additional taxes and customs charges may apply on arrival. Ensure you check your countries import fees prior to ordering.
Go Graze will not accept liability or accept a refund request once your item has been dispatched.